Fraktpolicy

SHIPPING POLICY

Delivery Time

We aim to process and ship your order as quickly as possible. The normal delivery time is 5–8 business days from the date your order is confirmed. During high demand periods or special circumstances, delivery times may be longer.

Shipping Costs

Shipping costs are shown at checkout before you complete your purchase. Any promotions offering free shipping will be clearly displayed on the website.

Delivery Methods

We work with reliable shipping carriers to ensure your order is delivered safely and efficiently. Delivery is made either to your provided address or to a pickup point, depending on the selected shipping option.

Order Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation by email. If tracking is available, a tracking number will also be provided.

Delays

If a delivery is delayed, we will contact you as soon as possible and inform you of the updated estimated delivery time.

Uncollected Packages

Packages that are not collected within the carrier’s specified timeframe will be returned to us. We reserve the right to charge a fee for handling and return shipping costs.

Damaged Shipments

If you receive a damaged package, you must immediately report it to the carrier and contact us as soon as possible.

Contact

If you have any questions regarding your delivery, please contact our customer service via email or through the contact form on our website.